Terms and conditions

These Terms and Conditions ("Terms") govern your use of our online gaming platform (the "Platform"), operated by Sol Casino (hereinafter referred to as "we", "us" or "our"). By creating an account, accessing the Platform, or using any services provided through it, you agree to be bound by these Terms.

Account Registration

1. Eligibility: You must be at least 18 years old and a resident of a country where online gaming is permitted.
2. KYC and Verification Requirements: We reserve the right to request identification documents and proof of address from you, which will be stored securely in accordance with our Privacy Policy.
3. Responsibility for Account Security: You are responsible for maintaining the security and confidentiality of your account login credentials.

Deposits and Withdrawals

1. Accepted Payment Methods: We accept a variety of payment methods, including Interac, Visa, Mastercard, Skrill, Neteller, and cryptocurrencies.
2. Minimum and Maximum Limits: The minimum deposit amount is $20, while the maximum deposit limit varies depending on your account level.
3. Processing Times and Fees: Deposits are processed instantly, while withdrawals may take up to 48 hours for FIAT currencies and up to 1 hour for cryptocurrencies.
4. Anti-Money Laundering Policy: We reserve the right to request additional information or freeze transactions suspected of money laundering.

Bonuses and Promotions

1. How Bonuses Are Credited: Bonuses are credited automatically upon meeting the specified conditions, such as making a deposit.
2. Wagering Requirements: All bonuses and free spins must be wagered 40 times within 7 days of crediting, with maximum bet limits applied.
3. Expiry and Abuse Clauses: Failure to meet the wagering requirements or engaging in bonus abuse will result in bonus revocation.

Gameplay and Fairness

1. RNG Usage: We utilize Random Number Generators (RNGs) to ensure fair and random outcomes in our games.
2. Game Malfunctions: If a game malfunctions, we reserve the right to suspend or cancel it, while providing a refund if necessary.
3. Limits on Play and Responsible Gaming Tools: We offer deposit, wager, and session limits to help you maintain responsible gaming habits.

Responsible Gambling

1. Self-Exclusion Options: You can self-exclude from the Platform for a minimum of 6 months or up to 5 years.
2. Deposit, Wager, and Session Limits: We encourage you to set limits on your play to maintain responsible gaming habits.
3. Help and Support Links: For support and resources related to responsible gaming, please visit our Help section.

Prohibited Activities

1. Bonus Abuse: Engaging in bonus abuse, such as creating multiple accounts or using bots to accumulate bonuses, will result in account suspension or closure.
2. Fraud, Collusion, or Manipulation: Any attempts to manipulate the outcome of a game or engage in fraudulent activities will be reported to the relevant authorities.
3. Use of Bots or Automated Systems: The use of bots or automated systems to play our games is strictly prohibited.

Account Suspension and Closure

1. Voluntary Account Closure: You can request account closure at any time by contacting our support team.
2. Breach of Terms: Failure to comply with these Terms may result in account suspension or closure.
3. Inactivity and Dormant Accounts: Accounts that remain inactive for 12 months will be considered dormant, subject to a $5 monthly fee.

Privacy and Data Protection

1. Information Collected: We collect information necessary for the operation of the Platform, including personal data, payment details, and game history.
2. Use and Storage of Personal Data: Your personal data is stored securely in accordance with our Privacy Policy.
3. GDPR Compliance (if applicable): Our Privacy Policy complies with the General Data Protection Regulation (GDPR) applicable to EU residents.

Limitation of Liability

1. Losses: We are not liable for any losses resulting from system errors, server downtime, or third-party actions.
2. System Errors: In the event of a system error, we reserve the right to provide compensation or refund as necessary.
3. Third-Party Links: We are not responsible for the content or operation of external websites linked to our Platform.

Amendments and Updates

1. Right to Modify the Terms: We reserve the right to modify these Terms at any time, with notification provided through the Platform or by email.
2. Notification of Changes: Changes will take effect immediately upon posting on the Platform or sending a notification email to you.